.alpafel-live-chat {
    --alc-blue: #78cfd0;
    --alc-blue-dark: #2f7f86;
    --alc-blue-soft: #eaf8f8;
    --alc-navy: #14343d;
    --alc-white: #ffffff;
    --alc-border: rgba(47, 127, 134, 0.18);
    --alc-shadow: 0 22px 60px rgba(20, 52, 61, 0.22);
    --alc-radius: 22px;
    bottom: 22px;
    font-family: Inter, Urbanist, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
    position: fixed;
    right: 22px;
    z-index: 999999;
}

.alpafel-live-chat *,
.alpafel-live-chat *::before,
.alpafel-live-chat *::after {
    box-sizing: border-box;
}

.alpafel-live-chat button,
.alpafel-live-chat textarea,
.alpafel-live-chat a {
    font: inherit;
}

.alpafel-live-chat .alc-launcher {
    align-items: center;
    background: linear-gradient(135deg, var(--alc-blue), var(--alc-blue-dark));
    border: 1px solid rgba(255, 255, 255, 0.42);
    border-radius: 999px;
    box-shadow: 0 16px 42px rgba(47, 127, 134, 0.38);
    color: var(--alc-white);
    cursor: pointer;
    display: inline-flex;
    gap: 10px;
    min-height: 58px;
    padding: 10px 18px 10px 10px;
    transition: transform 220ms ease, box-shadow 220ms ease, filter 220ms ease;
}

.alpafel-live-chat .alc-launcher:hover {
    box-shadow: 0 22px 52px rgba(47, 127, 134, 0.46);
    filter: saturate(1.08);
    transform: translateY(-3px);
}

.alpafel-live-chat .alc-launcher__icon {
    align-items: center;
    background: rgba(255, 255, 255, 0.22);
    border-radius: 999px;
    display: inline-flex;
    height: 42px;
    justify-content: center;
    width: 42px;
}

.alpafel-live-chat svg {
    display: block;
    fill: currentColor;
    height: 22px;
    width: 22px;
}

.alpafel-live-chat .alc-launcher__text {
    font-size: 0.95rem;
    font-weight: 800;
    letter-spacing: 0;
    white-space: nowrap;
}

.alpafel-live-chat .alc-panel {
    background: linear-gradient(180deg, #ffffff 0%, #f6fcfc 100%);
    border: 1px solid var(--alc-border);
    border-radius: var(--alc-radius);
    bottom: 78px;
    box-shadow: var(--alc-shadow);
    color: var(--alc-navy);
    display: grid;
    grid-template-rows: auto minmax(180px, 1fr) auto auto;
    max-height: min(680px, calc(100vh - 112px));
    opacity: 0;
    overflow: hidden;
    position: absolute;
    right: 0;
    transform: translateY(18px) scale(0.96);
    transform-origin: bottom right;
    transition: opacity 240ms ease, transform 240ms ease, visibility 240ms ease;
    visibility: hidden;
    width: 390px;
}

.alpafel-live-chat.is-open .alc-panel {
    opacity: 1;
    transform: translateY(0) scale(1);
    visibility: visible;
}

.alpafel-live-chat .alc-panel[hidden] {
    display: grid;
}

.alpafel-live-chat .alc-header {
    align-items: center;
    background: radial-gradient(circle at 20% 15%, rgba(255, 255, 255, 0.32), transparent 28%), linear-gradient(135deg, var(--alc-navy), var(--alc-blue-dark));
    color: var(--alc-white);
    display: grid;
    gap: 12px;
    grid-template-columns: auto 1fr auto;
    min-height: 96px;
    padding: 18px;
}

.alpafel-live-chat .alc-brandmark {
    align-items: center;
    background: linear-gradient(135deg, #ffffff, var(--alc-blue-soft));
    border: 1px solid rgba(255, 255, 255, 0.55);
    border-radius: 18px;
    box-shadow: 0 14px 30px rgba(0, 0, 0, 0.18);
    color: var(--alc-blue-dark);
    display: inline-flex;
    font-size: 1.3rem;
    font-weight: 900;
    height: 52px;
    justify-content: center;
    width: 52px;
}

.alpafel-live-chat .alc-kicker {
    color: rgba(255, 255, 255, 0.78);
    font-size: 0.72rem;
    font-weight: 800;
    letter-spacing: 0.08em;
    line-height: 1;
    margin: 0 0 5px;
    text-transform: uppercase;
}

.alpafel-live-chat .alc-header h2 {
    color: var(--alc-white);
    font-size: 1.08rem;
    font-weight: 900;
    line-height: 1.18;
    margin: 0 0 6px;
}

.alpafel-live-chat .alc-status {
    align-items: center;
    color: rgba(255, 255, 255, 0.86);
    display: inline-flex;
    font-size: 0.78rem;
    font-weight: 700;
    gap: 7px;
}

.alpafel-live-chat .alc-status span {
    background: #95f4d5;
    border-radius: 999px;
    box-shadow: 0 0 0 6px rgba(149, 244, 213, 0.18);
    display: inline-block;
    height: 8px;
    width: 8px;
}

.alpafel-live-chat .alc-close {
    align-items: center;
    background: rgba(255, 255, 255, 0.13);
    border: 1px solid rgba(255, 255, 255, 0.22);
    border-radius: 999px;
    color: var(--alc-white);
    cursor: pointer;
    display: inline-flex;
    font-size: 26px;
    height: 38px;
    justify-content: center;
    line-height: 1;
    padding: 0 0 3px;
    transition: background 180ms ease, transform 180ms ease;
    width: 38px;
}

.alpafel-live-chat .alc-close:hover {
    background: rgba(255, 255, 255, 0.24);
    transform: rotate(8deg);
}

.alpafel-live-chat .alc-messages {
    display: flex;
    flex-direction: column;
    gap: 12px;
    max-height: 366px;
    overflow-y: auto;
    padding: 18px;
    scrollbar-color: rgba(47, 127, 134, 0.45) transparent;
}

.alpafel-live-chat .alc-message {
    animation: alcMessageIn 220ms ease both;
    display: flex;
}

.alpafel-live-chat .alc-message.is-user {
    justify-content: flex-end;
}

.alpafel-live-chat .alc-bubble {
    border-radius: 18px;
    box-shadow: 0 10px 24px rgba(20, 52, 61, 0.08);
    font-size: 0.92rem;
    line-height: 1.5;
    max-width: 88%;
    overflow-wrap: anywhere;
    padding: 12px 14px;
}

.alpafel-live-chat .alc-message.is-bot .alc-bubble,
.alpafel-live-chat .alc-message.is-cs .alc-bubble {
    background: var(--alc-white);
    border: 1px solid var(--alc-border);
    color: var(--alc-navy);
}

.alpafel-live-chat .alc-message.is-cs .alc-bubble {
    border-color: rgba(120, 207, 208, 0.55);
    box-shadow: 0 12px 28px rgba(47, 127, 134, 0.13);
}

.alpafel-live-chat .alc-message.is-user .alc-bubble {
    background: linear-gradient(135deg, var(--alc-blue-dark), var(--alc-blue));
    color: var(--alc-white);
}

.alpafel-live-chat .alc-quick-replies {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    padding: 0 18px 12px;
}

.alpafel-live-chat .alc-quick-replies button,
.alpafel-live-chat .alc-contact-grid a,
.alpafel-live-chat .alc-connect {
    align-items: center;
    border-radius: 999px;
    cursor: pointer;
    display: inline-flex;
    font-weight: 800;
    justify-content: center;
    line-height: 1.2;
    text-decoration: none;
    transition: background 180ms ease, border-color 180ms ease, color 180ms ease, transform 180ms ease, box-shadow 180ms ease;
}

.alpafel-live-chat .alc-quick-replies button {
    background: var(--alc-blue-soft);
    border: 1px solid rgba(47, 127, 134, 0.16);
    color: var(--alc-blue-dark);
    font-size: 0.8rem;
    padding: 8px 11px;
}

.alpafel-live-chat .alc-quick-replies button:hover {
    background: #dff5f5;
    border-color: rgba(47, 127, 134, 0.32);
    transform: translateY(-2px);
}

.alpafel-live-chat .alc-actions {
    border-top: 1px solid var(--alc-border);
    display: grid;
    gap: 10px;
    padding: 14px 18px;
}

.alpafel-live-chat .alc-actions[hidden] {
    display: none;
}

.alpafel-live-chat .alc-connect {
    background: linear-gradient(135deg, var(--alc-blue), var(--alc-blue-dark));
    border: 0;
    box-shadow: 0 14px 28px rgba(47, 127, 134, 0.25);
    color: var(--alc-white);
    min-height: 44px;
    padding: 12px 14px;
    width: 100%;
}

.alpafel-live-chat .alc-connect:hover {
    box-shadow: 0 18px 34px rgba(47, 127, 134, 0.34);
    transform: translateY(-2px);
}

.alpafel-live-chat .alc-connect:disabled {
    cursor: wait;
    filter: grayscale(0.2);
    opacity: 0.72;
    transform: none;
}

.alpafel-live-chat .alc-contact-grid {
    display: grid;
    gap: 8px;
    grid-template-columns: repeat(4, minmax(0, 1fr));
}

.alpafel-live-chat .alc-contact-grid a {
    background: var(--alc-white);
    border: 1px solid var(--alc-border);
    color: var(--alc-blue-dark);
    font-size: 0.78rem;
    min-height: 36px;
    padding: 8px;
}

.alpafel-live-chat .alc-contact-grid a:hover {
    background: var(--alc-blue-soft);
    border-color: rgba(47, 127, 134, 0.32);
    transform: translateY(-2px);
}

.alpafel-live-chat .alc-form {
    align-items: end;
    background: rgba(255, 255, 255, 0.88);
    border-top: 1px solid var(--alc-border);
    display: grid;
    gap: 10px;
    grid-template-columns: 1fr auto;
    padding: 14px;
}

.alpafel-live-chat .alc-input {
    background: #ffffff;
    border: 1px solid rgba(47, 127, 134, 0.18);
    border-radius: 18px;
    color: var(--alc-navy);
    max-height: 112px;
    min-height: 44px;
    outline: none;
    padding: 12px 14px;
    resize: none;
    transition: border-color 180ms ease, box-shadow 180ms ease;
    width: 100%;
}

.alpafel-live-chat .alc-input:focus {
    border-color: rgba(47, 127, 134, 0.55);
    box-shadow: 0 0 0 4px rgba(120, 207, 208, 0.2);
}

.alpafel-live-chat .alc-send {
    align-items: center;
    background: var(--alc-navy);
    border: 0;
    border-radius: 16px;
    color: var(--alc-white);
    cursor: pointer;
    display: inline-flex;
    height: 44px;
    justify-content: center;
    transition: background 180ms ease, transform 180ms ease, box-shadow 180ms ease;
    width: 44px;
}

.alpafel-live-chat .alc-send:hover {
    background: var(--alc-blue-dark);
    box-shadow: 0 12px 24px rgba(47, 127, 134, 0.28);
    transform: translateY(-2px);
}

@keyframes alcMessageIn {
    from { opacity: 0; transform: translateY(8px); }
    to { opacity: 1; transform: translateY(0); }
}

@media (max-width: 600px) {
    .alpafel-live-chat {
        bottom: 14px;
        right: 14px;
    }

    .alpafel-live-chat .alc-launcher {
        min-height: 54px;
        padding-right: 14px;
    }

    .alpafel-live-chat .alc-panel {
        border-radius: 20px;
        bottom: 70px;
        max-height: calc(100vh - 92px);
        right: -4px;
        width: min(360px, calc(100vw - 20px));
    }

    .alpafel-live-chat .alc-header {
        min-height: 88px;
        padding: 15px;
    }

    .alpafel-live-chat .alc-brandmark {
        border-radius: 16px;
        height: 46px;
        width: 46px;
    }

    .alpafel-live-chat .alc-messages {
        max-height: calc(100vh - 335px);
        padding: 14px;
    }

    .alpafel-live-chat .alc-bubble {
        font-size: 0.88rem;
        max-width: 92%;
    }

    .alpafel-live-chat .alc-contact-grid {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }
}

@media (prefers-reduced-motion: reduce) {
    .alpafel-live-chat *,
    .alpafel-live-chat *::before,
    .alpafel-live-chat *::after {
        animation-duration: 0.001ms !important;
        scroll-behavior: auto !important;
        transition-duration: 0.001ms !important;
    }
}